Book Section

Yadav, Mohit, Choudhury, Tanupriya, Dhand, Shivani and Nghiem, Xuan-Hoa (2025) Intelligent Robotic Process Automation (RPA) Development. In: Intelligent Robotic Process Automation: Development, Vulnerability and Applications. IGI Global, pp. 105-131. ISBN 9798369343654

Sharma, Gunjan Mohan, Nghiem, Xuan-Hoa, Gaur, Priya and Gangodawilage, Damith Sanjaya Kumara (2025) Ethical implications of AI-driven outsourcing : ensuring bias mitigation, fairness, and accountability. In: Global Work Arrangements and Outsourcing in the Age of AI. IGI Global, 421 -450. ISBN 9798337312705

Yadav, Rohit, Nghiem, Xuan-Hoa, Yadav, Mohit and Gangodawilage, Damith Sanjaya Kumara (2025) Developing AI-Enhanced Task-Based Language Learning (TBLL) Activities. In: Modern Methods for AI-Integrated Language Curriculum. IGI Global, USA, pp. 185-203. ISBN 9798369396063

Yadav, Rohit, Yadav, Mohit and Nghiem, Xuan-Hoa (2025) The Influence of Conversational AI on Enhancing Customer Satisfaction in Insurance Claims Handling. In: Intersecting Natural Language Processing and FinTech Innovations in Service Marketing. IGI Global, USA, pp. 489-503. ISBN 9798369399446

Yadav, Rohit, Yadav, Mohit, Nghiem, Xuan-Hoa, Najeeb, Ali and Ranasinghe, Asanga (2025) The Role of Teachers in an AI-Driven Language Learning Environment. In: Modern Methods for AI-Integrated Language Curriculum. IGI Global, USA, pp. 63-85. ISBN 9798369396063

Yadav, Rohit, Yadav, Mohit and Nghiem, Xuan-Hoa (2025) Integrating Chatbots Into Metaverse-Based Classroom. In: Harnessing Chatbots for Effective Language Teaching. IGI Global Scientific Publishing, pp. 1-24. ISBN 9798369399743

Yadav, Mohit, Sharma, Parth and Nghiem, Xuan-Hoa (2025) Impact of inclusive education and lifelong learning in higher education. In: Academic Support Services and Strategies in Higher Education. IGI Global, pp. 221-250. ISBN 9798369341766

Srivastava, Anugamini Priya, -, Rohit, Yadav, Mohit and Nghiem, Xuan-Hoa (2025) Exploring factors affecting women in the family business from entrepreneurship students' perspectives. In: Career Coaching and Employability Skills Acquisition. IGI Global, pp. 285-316.

Yadav, Rohit, Nghiem, Xuan-Hoa and Yadav, Mohit (2025) Adaptive AI in Metaverse Language Education. In: Harnessing Chatbots for Effective Language Teaching. IGI Global, pp. 49-74. ISBN 9798369399743

Gaur, Nisha, Yadav, Mohit, Singh, Rashika, Sheikh, Ayan, Shrivastava, Vaishnavi and Nghiem, Xuan-Hoa (2025) Enzyme-Assisted Wastewater Treatment in the Pharmaceutical Industry. In: Biotechnology Approaches to Industrial and Pharmaceutical Wastewater Treatment. IGI Global, USA, pp. 399-423. ISBN 9798369384886

Yadav, Mohit, Pandey, Ashutosh, Chandel, Ajay and Nghiem, Xuan-Hoa (2025) Knowledge Sharing and Absorptive Capacity: Strategies for Organizational Excellence. In: Unleashing Absorptive Capacity and Unlearning for Organizational Excellence. IGI Global, pp. 241-256. ISBN 9798369338209

Sahoo, Deepak Kumar, Mittal, Shashank, Chandel, Ajay, Goyal, Neeti and Nghiem, Xuan-Hoa (2025) Teacher Training and Support for Assistive Technology in Inclusive Education : a global perspective. In: Global Practices in Inclusive Education Curriculum and Policy. IGI Global, pp. 53-76. ISBN 9798369340585

Yadav, Rohit, Nghiem, Xuan-Hoa and Yadav, Mohit (2025) Gamification Elements in Language-Learning Chatbots. In: Harnessing Chatbots for Effective Language Teaching. IGI Global Scientific Publishing, pp. 25-48.

Yadav, Mohit, Pandey, Ashutosh, Nghiem, Xuan-Hoa and Singh, Rashika (2024) Economic impacts of micro and nano plastic pollution. In: Societal and Environmental Ramifications of Plastic Pollution. IGI Global, pp. 179-196. ISBN 9798369391655

Rathee, Rupa, Singh, Monika, Yadav, Mohit and Nghiem, Xuan-Hoa (2024) Embracing industry 5.0: Evolution, applications, and strategies in the era of human AI collaboration. In: Impacts of Generative AI on the Future of Research and Education. IGI Global, USA, pp. 395-416. ISBN 9798369308851

Pandey, Ashutosh, Yadav, Mohit, Nghiem, Xuan-Hoa and Chaudhary, Shilpa (2024) Next generation of non-profit leaders: what skills and experiences do future non-profit leaders need to be successful? In: Unleashing Absorptive Capacity and Unlearning for Organizational Excellence. IGI Global, pp. 275-290. ISBN 9798369338216

Yadav, Mohit, Pandey, Ashutosh and Nghiem, Xuan-Hoa (2024) Policy and regulatory approaches to mitigating micro- and nano plastic pollution. In: Global impacts of micro- and nano-plastic pollution. IGI Global, USA, pp. 309-330. ISBN 9798369334478

Yadav, Mohit, Pandey, Ashutosh, Gaur, Nisha and Nghiem, Xuan-Hoa (2024) Mental health and well-being : Metaverse-based therapeutic interventions for anxiety, depression, post-traumatic stress disorder. In: Examining the metaverse in healthcare : Opportunities, challenges, and future directions. IGI Global, pp. 353-380. ISBN 9798369315156

Pandey, Aayushi, Mittal, Shashank and Nghiem, Xuan-Hoa (2024) Developing a Mindfulness-Based Intervention for Entrepreneurial Stress Reduction. In: Supporting Psychological and Emotional Wellbeing Among Entrepreneurs. IGI Global, pp. 117-134. ISBN 9798369336731

Nghiem, Xuan-Hoa, Mittal, Shashank and Dhand, Shivani (2024) Navigating Entrepreneurial Stress : effective techniques for reducing burnout risk. In: Supporting Psychological and Emotional Wellbeing Among Entrepreneurs. IGI Global, pp. 293-318. ISBN 9798369336731

Mittal, Shashank, Dhand, Shivani and Nghiem, Xuan-Hoa (2024) Social Support Networks and Their Role in Entrepreneurial Well-Being. In: Supporting Psychological and Emotional Wellbeing Among Entrepreneurs. IGI Global, pp. 319-344. ISBN 9798369336731

Conference or Workshop Item

Inani, Sarveshwar Kumar, Pradhan, Harsh, Mohnot, Jitesh, Nagpal, Gaurav and Nghiem, Xuan-Hoa (2023) The Great forecasting face-off: Artificial neural networks vs conventional models for bank Nifty predictions. In: 2023 Fourth International Conference on Smart Technologies in Computing, Electrical and Electronics (ICSTCEE), 08-09 December 2023, Bengaluru, India.