Distance education courses and programs in higher education continue to rise significantly, with increasing demand for online-access learning. Universities and colleges are striving to meet these demands, but concerns about student engagement and the legitimacy of distance learning persist. This study aims to explore the role of information technology and Education 5.0 in enhancing student engagement and learners’ perceptions of online education. Surveys of students who completed distance learning programs identified key engagement factors and challenges based on their experiences. Results show that ICT tools improve engagement and satisfaction. The study also revealed that successful online learning is influenced by course design, learner motivation, contact classes, and comfort with online technologies. An advanced student engagement model for management-related distance programs was developed that will help institutions in creating activities that foster deeper engagement, helping students and faculty become more actively involved in the learning ecosystem, rather than simply completing courses.