Behl, Abhishek, Jayawardena, Nirma, Ishizaka, Alessio, Gupta, Manish and Shankar, Amit (2022) Gamification and gigification: A multidimensional theoretical approach. Journal of Business Research, 139. pp. 1378-1393. ISSN 1482963
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Abstract
The main purpose of this paper is to explore the performance of white-collared gig workers using three theoretical perspectives: knowledge-based view theory, employee engagement theory, self-determination theory. The study investigates the relationship between intellectual capital, collective cognitive engagement, intrinsic motivation, and knowledge management as antecedents to the performance of gig workers. Furthermore, it investigates whether a moderation effect of intrinsic motivation using game elements can improve the performance of gig workers. This study uses primary data collected over 8 weeks from January 2020 to Feb 2020. This study collects self-administered cross-sectional primary data from an online platform that currently engages white-collar gig workers or has engaged them in two previous years (2018 and 2019) in either one or more platforms. This study also develops a conceptual model to measure the performance of white-collared gig workers using an extension of the three theoretical perspectives
Item Type: | Article |
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Keywords: | Engagement | Gamification | Gig work | Knowledge-based view theory | Motivation |
Subjects: | Social Sciences and humanities > Business, Management and Accounting > Human Resource Management Social Sciences and humanities > Business, Management and Accounting > Organizational Behaviour |
JGU School/Centre: | Jindal Global Business School |
Depositing User: | Mr. Syed Anas |
Date Deposited: | 11 Jan 2022 07:57 |
Last Modified: | 11 Jan 2022 07:57 |
Official URL: | https://doi.org/10.1016/j.jbusres.2021.09.023 |
URI: | https://pure.jgu.edu.in/id/eprint/680 |
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