Identification of marketing capabilities: a study on Indian product based B2B telecom start-ups

Aeron, Prageet and Jain, Rekha (2011) Identification of marketing capabilities: a study on Indian product based B2B telecom start-ups. [Working papers (or Preprints)]

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Abstract

New technology based start-ups play a very important role in developing the economy of a country. In India telecom sector has seen unprecedented growth over the decade and this has led to emergence of several telecom related start-ups. However, product based B2Bstart-ups are still rare and they have to undergo several challenges to stay afloat. Surprisingly not much research work has been undertaken in identifying capabilities among early stage start-ups although the early phase represents a very crucial phase for product based firms and in determines the success or failure for start-ups. Present study explores the inherent marketing capabilities that enable commercialization among such early stage start-ups by adopting a multiple case based inductive methodology with Indian telecom start-ups as our context. We have identified market orientation, positioning and segmentation, selling and after sales services as components of marketing capability of such start-ups. We also identify several idiosyncrasies among telecom start-ups vis-à-vis established firms in the sector. Fina lly we make a case for policy level intervention to promote telecom start-ups in the Indian context.

Item Type: Working papers (or Preprints)
Keywords: Entrepreneurship | Telecom based new ventures | Marketing capabilities | Knowledge acquisition
Subjects: Social Sciences and humanities > Business, Management and Accounting > Management of Technology and Innovation
Social Sciences and humanities > Business, Management and Accounting > Marketing
JGU School/Centre: Jindal Global Business School
Depositing User: Gena Veineithem
Date Deposited: 06 Apr 2022 06:48
Last Modified: 06 Apr 2022 06:48
Official URL: https://web.iima.ac.in/faculty-and-research/resear...
URI: https://pure.jgu.edu.in/id/eprint/2154

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