Do human critical success factors matter in adoption of sustainable manufacturing practices? An influential mapping analysis of multi-company perspective

Ahuja, Jaya, Panda, Tapan Kumar, Luthra, Sunil, Kumar, Anil, Choudhary, Sangita and Garza-Reyes, Jose Arturo (2019) Do human critical success factors matter in adoption of sustainable manufacturing practices? An influential mapping analysis of multi-company perspective. Journal of Cleaner Production, 239: 117981. ISSN 09596526

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Abstract

Sustainable human factors and change management systems have been gaining significant attention at global level for implementation of sustainable practices within organisations. With the rise in environmental degradation, the automotive sector has made efforts to adopt Sustainable Manufacturing (SM) practices to decrease the adverse effects on the environment instigated by emissions. Human Critical Success Factors (HCSFs) may play an important role in adoption of SM but in literature, no study has yet discussed the influence of HCSFs on the adoption of SM practices. The current work is an effort to fill this gap and to analyse the importance of HCSFs in adopting SM practices from a multi-automotive company perspective. In the first phase study, HCSFs were identified from existing literature and an empirical analysis was carried out to finalise identified HCSFs. In the second phase, to understand the influential relationship among these HCSFs, a DEMATEL approach was employed for developing a cause-effect model for each company. The result suggested that ‘Green motivation’, ‘Customer relationship management’, ‘Management leadership’, ‘Communication’ and ‘Strategic alignment’ are the highly significant causal HCSFs in efficient adoption of SM practices. The results of the study will help industry practitioners and managers to make strategic plans in the context of SM practices and its relationship with human factors for sustainable business development.

Item Type: Article
Keywords: Change management | Human critical success factors | Sustainable manufacturing | Sustainable HRM | DEMATEL
Subjects: Social Sciences and humanities > Business, Management and Accounting > Human Resource Management
Social Sciences and humanities > Business, Management and Accounting > Management Information Systems
JGU School/Centre: Jindal Global Business School
Depositing User: Mr Sombir Dahiya
Date Deposited: 13 Dec 2021 11:45
Last Modified: 13 Dec 2021 11:45
Official URL: https://doi.org/10.1016/j.jclepro.2019.117981
URI: https://pure.jgu.edu.in/id/eprint/133

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