Social commerce: A bibliometric analysis and future research directions

Goyal, Sandeep, Hu, Chihua, Chauhan, Sumedha, Gupta, Parul, Bhardwaj, Amit Kumar and Mahindroo, Ankit (2021) Social commerce: A bibliometric analysis and future research directions. Journal of Global Information Management, 29 (6): 91. pp. 1-33. ISSN 10627375

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Abstract

The present study performs the bibliometric analysis of the social commerce (s-commerce) literature, highlights the major research themes, and suggests future research directions. The HistCite software has been used for bibliometric analysis on a sample of 660 s-commerce papers obtained from the ISI Web of Science database. This study analyses these papers to present the details about the influential journals, authors, and universities regarding s-commerce research. Following research themes have been identified based on the content analysis as well as citation mapping of the top-cited 53 s-commerce papers: 1) S-commerce – Purchase Intention, 2) S-commerce – Sharing Intention, 3) Social Media – Marketing and Consumer Engagement, 4) S-commerce – User Preferences and Concerns. Subsequently, a multi-dimensional conceptual model has been developed to highlight the coupling and flow between s-commerce growth drivers, practice indicators, and performance metrics. Finally, future research directions have been recommended.

Item Type: Article
Keywords: Bibliometric analysis | Customer-level orientation | S-commerce | Social buying | Social commerce | Social sharing | Social media marketing | Technology interface and security
Subjects: Social Sciences and humanities > Business, Management and Accounting > General Management
Social Sciences and humanities > Business, Management and Accounting > Marketing
JGU School/Centre: Jindal Global Business School
Depositing User: Mr. Syed Anas
Date Deposited: 12 Feb 2022 10:20
Last Modified: 12 Feb 2022 10:20
Official URL: https://doi.org/10.4018/JGIM.293291
URI: https://pure.jgu.edu.in/id/eprint/1218

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