Micro-influencers and mega-influencer marketing in light of consumer persuasion and authenticity signals in hotel operations

Thakur, Amrita, Kant, Shashi and Verma, Mohit ORCID: https://orcid.org/0009-0005-3036-3894 (2026) Micro-influencers and mega-influencer marketing in light of consumer persuasion and authenticity signals in hotel operations. In: Integrating social media tools into hotel operations and marketing. IGI Global Scientific Publishing, New York, pp. 361-386. ISBN 9798337367439

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Abstract

This paper discusses the distinction between micro and mega-influencers in consumer persuasion and authenticity cues. It examines the existence of the effect of follower scale on consumer trust, purchase intention, and brand engagement. Data, with a quantitative research design that used 390 respondents, were analyzed using factor Analysis and mediation analysis. Consequences of chapter designate that micro-influencers can create more visions of authenticity and consumer trust, which translates to increased persuasion and purchase intention than mega-influencers whose endorsements are perceived to be more commercial. The research points to the concept of authenticity as an important mediator in consumer decision-making, and it makes contributions to the signaling, authenticity, and parasocial interaction theories. It is proposing that brands should use a hybrid approach that incorporates the trust of micro-influencers with the reach of mega-influencers to achieve the maximum marketing in hotel operations results.

Item Type: Book Section
Uncontrolled Keywords: Consumer decision making | Factors analysis | Hybrid approach | Interaction theory | Mediation analysis | Purchase intention | Quantitative research | Research designs
Subjects: Social Sciences and humanities > Business, Management and Accounting > Tourism, Leisure and Hospitality Management
Social Sciences and humanities > Business, Management and Accounting > Marketing
Depositing User: Mr. Syed Anas
Date Deposited: 17 Apr 2026 10:47
Last Modified: 17 Apr 2026 10:47
Official URL: https://doi.org/10.4018/979-8-3373-6741-5.ch014
URI: https://pure.jgu.edu.in/id/eprint/11215

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