Strategic leadership effect on adoption of e-governance by mediation of digital literacy organizational culture in Ethiopia public service sector

Kant, Shashi, Jio, Wako, Singh, Rituraj ORCID: https://orcid.org/0009-0008-0452-9303 and Kumar, Pawan (2026) Strategic leadership effect on adoption of e-governance by mediation of digital literacy organizational culture in Ethiopia public service sector. In: Digital transformation, leadership, and human-centered public management. IGI Global Scientific Publishing, Hershey, pp. 359-384. ISBN 9798260002483

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Abstract

In this chapter, strategic leadership is investigated as a factor that influences e-governance change in the Ethiopian public service sector and the issue of the mediating effects of the organizational culture of digital literacy is explored. The research used a sample size of 396 respondents based on which sampling adequacy is determined The results obtained indicate that strategic leadership plays a major role in enhancing the adoption of e-governance mainly involving improvement of OC and promotion of digital literacy among members of the service sector. This chapter reveals the importance of building a supportive organization culture in facilitating the development of digital literacy that in the future enables positive e-governance practices. The chapter is a primary source to which policymakers and researchers concerned with the workings of the digital governance within an emerging economy can refer.

Item Type: Book Section
Uncontrolled Keywords: Digital literacies | E-governance | Ethiopia | Mediating effect | Organization culture | Organizational cultures | Public services | Sample sizes | Service sectors | Strategic leadership
Subjects: Social Sciences and humanities > Business, Management and Accounting > Human Resource Management
Depositing User: Mr. Syed Anas
Date Deposited: 10 Apr 2026 05:51
Last Modified: 10 Apr 2026 05:51
Official URL: https://doi.org/10.4018/979-8-2600-0246-9.ch011
URI: https://pure.jgu.edu.in/id/eprint/11159

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