Article

Kumar, Vimal, Singh, Arpita, Sharma, Nagendra Kumar, Verma, Pratima and Mahender Singh, Kaswan (2025) Improving educational quality: the role of quality 4.0 in higher education institutions. TQM Journal. ISSN 1754-2731 (In Press)

Sharma, Nagendra Kumar, Kumar, Vimal, Singh, Arpit and Verma, Pratima (2025) The role and impact of digital VoC in achieving operational excellence, driving innovation and adapting to the dynamic landscape. International Journal of Quality & Reliability Management. ISSN 0265-671X