Items where Author is "Gruner, Richard L."
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Article
Roy, Sanjit K., Singh, Gaganpreet, Gruner, Richard L., Dey, Bidit L., Shabnam, Saadia, Muhammad, Syed Sardar and Quaddus, Mohammed (2023) Relationship quality in customer-service robot interactions in Industry 5.0: An analysis of value recipes. Information systems frontiers : a journal of research and innovation. ISSN 1572-9419 | 1387-3326 (In Press)
Roy, Sanjit K., Singh, Gaganpreet, Sadeque, Saalem and Gruner, Richard L. (2023) Customer experience quality with social robots: Does trust matter ? Technological Forecasting and Social Change. ISSN 00401625 (In Press)