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Roy, Sanjit K., Singh, Gaganpreet, Gruner, Richard L., Dey, Bidit L., Shabnam, Saadia, Muhammad, Syed Sardar and Quaddus, Mohammed (2023) Relationship quality in customer-service robot interactions in Industry 5.0: An analysis of value recipes. Information systems frontiers : a journal of research and innovation. Springer . ISSN 1572-9419 | 1387-3326 (In Press) Available at: https://doi.org/10.1007/s10796-023-10445-y

Roy, Sanjit K., Singh, Gaganpreet, Sadeque, Saalem and Gruner, Richard L. (2023) Customer experience quality with social robots: Does trust matter ? Technological Forecasting and Social Change. Elsevier . ISSN 00401625 (In Press) Available at: https://doi.org/10.1016/j.techfore.2023.123032