Items where Author is "Goel, Rajni"
Article
Bansal, Chandni, Pandey, Krishan Kumar, Goel, Rajni and Sharma, Anuj (2026) Driving Continuous Usage Intention of AI Banking Chatbots. Journal of Computer Information Systems. pp. 1-21. ISSN 0887-4417 (In Press)
Bansal, Chandni, Pandey, Krishan Kumar, Goel, Rajni and Sharma, Anuj (2025) A PLS-SEM mediation analysis of factors influencing the adoption intention of banking chatbots. Issues in Information Systems, 26. ISSN 1529-7314
Bansal, Chandni, Pandey, Krishan Kumar, Goel, Rajni and Sharma, Anuj (2024) Analysis of barriers to AI banking chatbot adoption in India: An ISM and MICMAC approach. Issues In Information Systems, 25 (4). pp. 417-441. ISSN 1529-7314
Bansal, Chandni, Pandey, Krishan Kumar, Goel, Rajni, Sharma, Anuj and Jangirala, Srinivas (2023) Artificial intelligence (AI) bias impacts: Classification framework for effective mitigation. Issues in Information Systems, 24 (4). pp. 367-389. ISSN 1529-7314
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