Items where Author is "Goel, Rajni"

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Bansal, Chandni ORCID: https://orcid.org/0000-0003-1193-5648, Pandey, Krishan Kumar ORCID: https://orcid.org/0000-0002-4685-4007, Goel, Rajni and Sharma, Anuj ORCID: https://orcid.org/0000-0001-6602-9285 (2026) Driving Continuous Usage Intention of AI Banking Chatbots. Journal of Computer Information Systems. pp. 1-21. Taylor & Francis . ISSN 0887-4417 Available at: https://doi.org/10.1080/08874417.2026.2619940

Bansal, Chandni, Pandey, Krishan Kumar, Goel, Rajni and Sharma, Anuj (2025) A PLS-SEM mediation analysis of factors influencing the adoption intention of banking chatbots. Issues in Information Systems, 26. International Association for Computer Information Systems . ISSN 1529-7314 Available at: https://doi.org/10.48009/3_iis_2025_2025_116

Bansal, Chandni, Pandey, Krishan Kumar, Goel, Rajni and Sharma, Anuj (2024) Analysis of barriers to AI banking chatbot adoption in India: An ISM and MICMAC approach. Issues In Information Systems, 25 (4). pp. 417-441. International Association for Computer Information Systems . ISSN 1529-7314 Available at: https://doi.org/10.48009/4_iis_2024_133

Bansal, Chandni, Pandey, Krishan Kumar, Goel, Rajni, Sharma, Anuj and Jangirala, Srinivas (2023) Artificial intelligence (AI) bias impacts: Classification framework for effective mitigation. Issues in Information Systems, 24 (4). pp. 367-389. International Association for Computer Information Systems . ISSN 1529-7314 Available at: https://doi.org/10.48009/4_iis_2023_127

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