Mittal, Shashank ORCID: https://orcid.org/0000-0002-9734-2933, Dang, Thi T. and Jeffery, Dilshad (2026) The hidden costs of outsourcing: labour exploitation and ethical dilemmas. In: Legal and ethical dimensions of contemporary work and education. IGI Global Scientific Publishing, Hershey. pp. 51-80. ISBN 9798337392172 Available at: https://doi.org/10.4018/979-8-3373-9215-8.ch003

Yadav, Rohit, Sharma, Gunjan Mohan, Dang, Thi T. and Dewasiri, Narayanage Jayantha (2025) Analysis of RPA Development Tools. In: Intelligent Robotic Process Automation: Development, Vulnerability and Applications. IGI Global. pp. 213-233. ISBN 9798369343654 Available at: https://www.igi-global.com/chapter/analysis-of-rpa...

Mittal, Shashank, Kanwal, Preet and Dang, Thi T. (2025) Impact of Workplace Social Connections on Employee Wellbeing and Happiness. In: Insights on Wellbeing and Happiness in the Workplace. IGI Global Scientific Publishing. pp. 109-130. Available at: https://doi.org/10.4018/979-8-3693-2939-9.ch006