Ranjan, Sarvjeet, Dua, Aman, Viswakarma, Niraj Kumar and Kumar, Anish (2025) Digitalizing hotel industry: Inhibitors and implications for sustainability. International Journal of Technology Management & Sustainable Development, 24 (2). pp. 231-255. ISSN 1474-2748
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Abstract
The digitalization of the hotel business for sustainability employs innovative technologies to optimize operations for environmental responsibility and improved efficiency. This article examines the strategic implementation of digital solutions to enhance sustainability in hotel operations in North India. The research employs the DEMATEL technique to identify thirteen critical elements influencing sustainable practices, including green purchase intention and government regulation. It delineates the interrelationships among these aspects, providing theoretical perspectives and pragmatic techniques for hotel administration. This study establishes a framework for utilizing digital technologies to enhance operational efficiency and sustainability, emphasizing the potential for broader implementation within the global hospitality sector. Subsequent research may build upon these findings to enhance the incorporation of digital technology in global sustainable hotel management.
Item Type: | Article |
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Keywords: | sustainable initiative | niche market | design for sustainability | government regulation | environmental management | systems | DEMATEL analysis |
Subjects: | Social Sciences and humanities > Business, Management and Accounting > Strategy and Management Social Sciences and humanities > Business, Management and Accounting > Tourism, Leisure and Hospitality Management Social Sciences and humanities > Business, Management and Accounting > General Management Social Sciences and humanities > Decision Sciences > General Decision Sciences Social Sciences and humanities > Decision Sciences > Management Science and Operations Research Social Sciences and humanities > Social Sciences > Social Sciences (General) |
JGU School/Centre: | Jindal Global Business School |
Depositing User: | Mr. Gautam Kumar |
Date Deposited: | 03 Jul 2025 06:55 |
Last Modified: | 03 Jul 2025 06:55 |
Official URL: | https://doi.org/10.1386/tmsd_00106_1 |
URI: | https://pure.jgu.edu.in/id/eprint/9746 |
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