Beyond borders: unravelling the territorial scope of consumer protection laws in India

Khanderia, Saloni (2025) Beyond borders: unravelling the territorial scope of consumer protection laws in India. Indian Law Review. pp. 1-18. ISSN 2473-0580

[thumbnail of Beyond borders  unravelling the territorial scope of consumer protection laws in India.pdf] Text
Beyond borders unravelling the territorial scope of consumer protection laws in India.pdf - Published Version

Download (735kB)

Abstract

The Consumer Protection Act 2019 (“CPA 2019”) is India’s principalconsumer protection law. However, the rise of international con-sumer contracts has made consumer dispute resolution complex.This complexity is exacerbated by standard-term contracts prioritiz-ing corporate interests over consumer rights. While CPA 2019 pro-vides mechanisms for consumer redress, its extraterritorialapplication remains ambiguous because of the absence of clearconflict-of-law rules. This article assesses CPA 2019’s reach, author-ity to invalidate exploitative dispute resolution clauses, and poten-tial to supplant foreign law. It advocates for strengthening Indianconflict-of-law rules to align with international standards estab-lished in other jurisdictions. This would enhance the uniformityand predictability of consumer protection in India, improve safe-guards, and reduce the risk of consumer exploitation

Item Type: Article
Keywords: Consumer protection | choice-of-law | forum selection | public policy | overriding mandatory norms
Subjects: Social Sciences and humanities > Social Sciences > International Relations
Social Sciences and humanities > Social Sciences > Law and Legal Studies
JGU School/Centre: Jindal Global Law School
Depositing User: Mr. Gautam Kumar
Date Deposited: 30 Jun 2025 04:11
Last Modified: 30 Jun 2025 04:11
Official URL: https://doi.org/10.1080/24730580.2025.2497006
URI: https://pure.jgu.edu.in/id/eprint/9709

Downloads

Downloads per month over past year

Actions (login required)

View Item
View Item