Khanderia, Saloni (2025) Beyond borders: unravelling the territorial scope of consumer protection laws in India. Indian Law Review. pp. 1-18. ISSN 2473-0580
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Abstract
The Consumer Protection Act 2019 (“CPA 2019”) is India’s principalconsumer protection law. However, the rise of international con-sumer contracts has made consumer dispute resolution complex.This complexity is exacerbated by standard-term contracts prioritiz-ing corporate interests over consumer rights. While CPA 2019 pro-vides mechanisms for consumer redress, its extraterritorialapplication remains ambiguous because of the absence of clearconflict-of-law rules. This article assesses CPA 2019’s reach, author-ity to invalidate exploitative dispute resolution clauses, and poten-tial to supplant foreign law. It advocates for strengthening Indianconflict-of-law rules to align with international standards estab-lished in other jurisdictions. This would enhance the uniformityand predictability of consumer protection in India, improve safe-guards, and reduce the risk of consumer exploitation
Item Type: | Article |
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Keywords: | Consumer protection | choice-of-law | forum selection | public policy | overriding mandatory norms |
Subjects: | Social Sciences and humanities > Social Sciences > International Relations Social Sciences and humanities > Social Sciences > Law and Legal Studies |
JGU School/Centre: | Jindal Global Law School |
Depositing User: | Mr. Gautam Kumar |
Date Deposited: | 30 Jun 2025 04:11 |
Last Modified: | 30 Jun 2025 04:11 |
Official URL: | https://doi.org/10.1080/24730580.2025.2497006 |
URI: | https://pure.jgu.edu.in/id/eprint/9709 |
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