Privacy preferences of consumer and lender: A case of digital credit systems in India

Koul, Saroj, Verma, Rakesh and KV, Ajaygopal (2024) Privacy preferences of consumer and lender: A case of digital credit systems in India. Journal of Internet Commerce. pp. 1-31. ISSN 1533-2861 (In Press)

[thumbnail of 2024 (13-Nov) Privacy Preferences of Consumer and Lender  A Case of Digital Credit Systems in India.pdf] Text
2024 (13-Nov) Privacy Preferences of Consumer and Lender A Case of Digital Credit Systems in India.pdf - Published Version
Restricted to Repository staff only

Download (1MB) | Request a copy

Abstract

Digital credit services are rapidly evolving in the Internet commerce environment. As such, this study aims to identify and prioritize the key factors influencing the views of digital credit users (DCU) and digital credit providers (DCP) on privacy practices. The study begins with a comprehensive literature review to identify an extensive set of factors and inputs from an expert panel. Next, the study applies the well-established “multi-criteria decision-making method,” which allows assigning weights to each of the four criteria and 13 sub-criterions to reveal DCU and DCP preferences for digital credit protection. Results indicated that the “Concerns about Personal Information” criteria are prioritized highly by DCU and DCP. This study marks the first attempt to reveal the preferences of DCU and DCP digital data privacy policies in a growing economy (India) and help policymakers and regulators align their digital privacy policies, enhancing the overall user experience.

Item Type: Article
Keywords: AHP | data privacy | digital credit | digital credit providers (DCPs) | digital credit users (DCUs) | fintech | MCDM
Subjects: Social Sciences and humanities > Economics, Econometrics and Finance > Banking and Finance
Physical, Life and Health Sciences > Computer Science
Social Sciences and humanities > Social Sciences > Social Sciences (General)
JGU School/Centre: Jindal Global Business School
Depositing User: Dharmveer Modi
Date Deposited: 13 Nov 2024 16:02
Last Modified: 13 Nov 2024 16:02
Official URL: https://doi.org/10.1080/15332861.2024.2418175
URI: https://pure.jgu.edu.in/id/eprint/8796

Downloads

Downloads per month over past year

Actions (login required)

View Item
View Item