Financial digital divide and Indian street vendors: An ethnographic study

Srivastava, Shashi Kant and Singh, Sandeep (2023) Financial digital divide and Indian street vendors: An ethnographic study. AIP Conference Proceedings, 2909 (1). ISSN 1551-7616 | 0094-243X

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Our study investigates the causal connection of the financial digital divide among Indian street vendors. With ever-increasing digital payments, integrating this social segment is a big challenge, and its impact may bolster the Indian economy many-fold. Knowing the causal mechanism of such a digital divide may equip us to intervene. We conducted an ethnographic study in a small city with less than 50,000 population, among the street vendors who are mainly at the base of the pyramid and others surrounding him in his shared economy. We found that the leading cause of digital payment hesitancy is primarily two-dimensional. One depends on the vendor’s internal factor and is mainly his distrust in the digital payment system, which generates due to their limited knowledge and skill. The second rests on the factors contributed by the environment of his shared economic setting

Item Type: Article
Keywords: Digital Payment Systems (DPS) | Street vendors | Digital financial inclusion | Digital economy
Subjects: Physical, Life and Health Sciences > Physics and Astronomy
JGU School/Centre: Jindal Global Business School
Depositing User: Subhajit Bhattacharjee
Date Deposited: 04 Dec 2023 10:54
Last Modified: 04 Dec 2023 10:54
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