Reverse mentoring, job crafting and work-outcomes: The mediating role of work engagement

Garg, Neha, Murphy, Wendy and Singh, Pankaj (2022) Reverse mentoring, job crafting and work-outcomes: The mediating role of work engagement. Career Development International, 26 (2). pp. 290-308. ISSN 1362-0436

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Abstract

Purpose
Reverse mentoring and job crafting are innovative, employee-driven job resources that can lead to positive organizational outcomes. The purpose of this paper is to explore the role of work engagement in mediating the association of these resources with work performance and work withdrawal behavior.

Design/methodology/approach
Hypotheses were tested using structural equation modeling on data obtained from 369 software developers in India.

Findings
Findings demonstrate that reverse mentoring and job crafting are positively related to work engagement, which, in turn, increase performance and decreases work withdrawal behaviors. Work engagement partially mediates the association of job crafting with both outcomes. In contrast, work engagement fully mediates the relationship between reverse mentoring and withdrawal behavior and partially mediates the relationship between reverse mentoring and work performance.

Research limitations/implications
This study is a cross-sectional, survey design in the understudied technical industry in India, which may limit generalizability. However, the authors also connect the previously unrelated literatures on reverse mentoring and work engagement and develop a scale for use in future reverse mentoring studies.

Practical implications
This study provides evidence to support practitioners in implementing resources for reverse mentoring and job crafting to increase work engagement among employees and subsequent positive outcomes.

Originality/value
Organizations can support reverse mentoring and job crafting as cost effective employee development tools. The research focuses on the mentors, who tend to be the less experienced and younger counterparts in a reverse mentoring pair and a critical part of the workforce for the growing IT industry.

Item Type: Article
Keywords: India | Job Crafting | Performance | Reverse Mentoring | Work Engagement
Subjects: Social Sciences and humanities > Social Sciences > Social Sciences (General)
JGU School/Centre: Jindal Global Business School
Depositing User: Amees Mohammad
Date Deposited: 28 Jul 2023 06:34
Last Modified: 28 Jul 2023 06:34
Official URL: https://doi.org/10.1108/CDI-09-2020-0233
URI: https://pure.jgu.edu.in/id/eprint/6411

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