Does remaining silent help in coping with workplace incivility among hotel employees? Role of personality

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Srivastava, Shalini, Madana, Poornima and Pandey, Dayanand (2023) Does remaining silent help in coping with workplace incivility among hotel employees? Role of personality. Journal of Hospitality and Tourism Management, 54. pp. 361-372. ISSN 1839-5260

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Abstract

Drawing on the Conservation of Resources theory, the study attempts to examine the relationship between workplace incivility (supervisors and co-workers) and employee silence among the frontline hotel employees. It futher intends to understand the role of the Big five personality as a moderator in strengthening the stated relationship.

Item Type:	Article
Keywords:	Workplace Incivility \| Employee Silence \| Big Five Personality Traits \| Hotel Sector \| India \| COR
Subjects:	Social Sciences and humanities > Business, Management and Accounting > General Management
JGU School/Centre:	Jindal School of Banking & Finance
Depositing User:	Amees Mohammad
Date Deposited:	01 Feb 2023 09:53
Last Modified:	01 Feb 2023 09:53
Official URL:	https://doi.org/10.1016/j.jhtm.2023.01.007
URI:	https://pure.jgu.edu.in/id/eprint/5542

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