It is unavoidable for disagreements to arise between neighbours, it is one of the most common problems that is faced by a lot of people, what is important is to find mutually acceptable solutions that meet the standards of both the parties in dispute. In the process, miscommunication may arise as it is not easy for two parties to easily agree on a common ground, and this delays the process of resolution. This is where mediators play an important role, as they take up the role of an impartial third party.