Impact of organizational citizenship behavior on augmenting the performance of working women: a research study in IT sector

Mishra, Deepti, Satpathy, Ipseeta, Patnaik, B. Chandra Mohan and Patnaik, Atmika (2020) Impact of organizational citizenship behavior on augmenting the performance of working women: a research study in IT sector. Eurasian Chemical Communications, 2 (12). pp. 1188-1194. ISSN 27170535

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Abstract

Organizational Citizenship Behavior (OCB) rate plays an important role in overall performance of female employees who work in IT companies. In this study, we tried to find out the factors which influence OCB rate of female employees as well as the impact of OCB on their behavior. In IT companies, OCB is found higher in female employees than in male. Ethical leadership, organizational justice and organizational support influence employees’ OCB rate. It was also found that female employees having high level of OCB showed better performance, high level of organizational commitment, loyalty, higher jib satisfaction, improved their work efficiency, and less absenteeism. So, OCB has a major impact on organizational effectiveness.

Item Type: Article
Keywords: IT industry | Organizational citizenship behavior | Organizational commitment | Organizational support | Supportive leader | Work efficiency | Working women
Subjects: Social Sciences and humanities > Social Sciences > Social Sciences (General)
JGU School/Centre: Jindal Global Law School
Depositing User: Amees Mohammad
Date Deposited: 24 Jun 2022 04:29
Last Modified: 24 Jun 2022 04:29
Official URL: https://doi.org/10.22034/ecc.2020.257913.1100
URI: https://pure.jgu.edu.in/id/eprint/3511

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