Projects are executed through a set of services put together. A project work in an industry requires a high level of planning and co-ordination between the stakeholders − within the organization and outside such as customers, consultants or sub-suppliers, to achieve the requisite level of cost, time and quality of the project. EPC firms executing projects of similar types tend to repeat the non-conformity of an earlier service into the next and face challenges if these are not communicated suitably within the organization. Establishing proper feedback mechanisms helps in building knowledge databases which can be used for the improvement of overall planning and coordination.