Feedback mechanisms in project organization

Koul, Saroj, Mankani, Ramesh and Atul, V (2012) Feedback mechanisms in project organization. In: Operational excellence: a key for performance excellence. Excel Books, Hyderabad, pp. 464-472. ISBN 9879350621820

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Feedback is a process in which the consequence or the output of an action is fed-back to optimize the previous or the succeeding step. It is essential for the working and survival of all regulatory mechanisms found throughout living and non-living nature, and in man-made systems such as education system, industrial practices and economy. This term has been linked to several positive outcomes like improved performance, better interpersonal communication, smoother work relationship, etc. To sum up, this paper discusses the importance of feedback in a typical EPC organization in steel industry and suggests mechanisms to capture and share the feedback from and among various stakeholders / processes / functions to improve processes within the organization, to develop a better relationship among the organizational functions and to provide better services to the customers thereby contributing to the overall growth and development of the organization

Item Type: Book Section
Keywords: Feedback Mechanisms | Interpersonal Communication | EPC Organization | Steel industry | Project Management
Subjects: Social Sciences and humanities > Business, Management and Accounting > General Management
JGU School/Centre: Jindal Global Business School
Depositing User: Amees Mohammad
Date Deposited: 05 Apr 2022 06:29
Last Modified: 16 Jun 2022 07:09


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