Just one more episode: Exploring consumer motivations for adoption of streaming services

T M, Arun, Singh, Shaili, Khan, Sher Jahan, Ul Akram, Manzoor and Chauhan, Chetna (2021) Just one more episode: Exploring consumer motivations for adoption of streaming services. Asia Pacific Journal of Information Systems, 3 (1). pp. 17-42. ISSN 22885404

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Abstract

This study examines the adoption of subscription-based video on demand (SVOD) streaming services among consumers. Primarily, we explore the moderating effect of the two models of streaming services, standalone streaming services and bundled streaming services, on the users’ adoption. We employ the Unified Theory of Acceptance and Use of Technology (UTAUT2) model in this study. We utilize the data collected from 337 Indian respondents and find that all constructs of the UTAUT2 model act as motivators of adoption. Gender, age, and experience of the respondent also play a moderating role in the adoption of streaming services. We also find that providing bundled streaming service positively moderates price-value and hedonic motivation of adoption. The study is perhaps the first of its kind that aims to understand the motivations for adoption of SVOD services, particularly in the Indian context, which has the fastest-growing base of internet users in the world.

Item Type: Article
Keywords: Bundled streaming service | Standalone streaming service | Subscription video on demand | UTAUT2
Subjects: Social Sciences and humanities > Business, Management and Accounting > Strategy and Management
Social Sciences and humanities > Business, Management and Accounting > Management of Technology and Innovation
Social Sciences and humanities > Business, Management and Accounting > Marketing
JGU School/Centre: Jindal Global Business School
Depositing User: Mr. Syed Anas
Date Deposited: 14 Dec 2021 05:26
Last Modified: 14 Dec 2021 05:26
Official URL: https://doi.org/10.14329/apjis.2021.31.1.17
Additional Information: The infrastructural support provided by FORE School of Management, New Delhi, in completing this paper is gratefully acknowledged.
URI: https://pure.jgu.edu.in/id/eprint/166

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