Role of AI in Developing Emotional Intelligence in Leadership

Mehra, Richa Kapoor ORCID: https://orcid.org/0000-0002-5420-8179 and Mogaji, Ridwan Ishola (2026) Role of AI in Developing Emotional Intelligence in Leadership. In: The Role of Emotion in Leadership: Bridging Psychology, Business, and Humanity. IGI Global Scientific Publishing, Hershey, pp. 219-246. ISBN 9798337367132

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Abstract

AI can play a significant and multifaceted role in developing emotional intelligence (EI) in leaders, acting as a powerful tool to enhance self-awareness, improve communication, and provide data-driven insights. It does this not by replacing human empathy, but by augmenting a leader's ability to perceive, understand, and respond to emotional cues. The core idea is that AI provides the data and a feedback loop, which leaders can then use to hone their “human” skills. It's crucial to understand that AI does not replace emotional intelligence. Instead, it serves as a complementary tool. While AI can analyze data and provide insights, it cannot replicate the uniquely human qualities of empathy, intuition, and genuine connection. A leader must still use their own judgment to interpret the AI's data, consider the context, and respond with authentic human emotion.The synergy between AI and EI can lead to a new form of leadership—one that is both data-informed and emotionally intelligent.

Item Type: Book Section
Uncontrolled Keywords: Artificial Intelligence | Emotional intelligence (EI) in leaders
Subjects: Social Sciences and humanities > Business, Management and Accounting > Human Resource Management
Social Sciences and humanities > Business, Management and Accounting > Organizational Behaviour
Depositing User: Mr. Syed Anas Ali
Date Deposited: 03 Jul 2026 10:28
Last Modified: 03 Jul 2026 10:28
Official URL: https://doi.org/10.4018/979-8-3373-6650-0.ch008
URI: https://pure.jgu.edu.in/id/eprint/11923

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