Intelligent Automation as a Strategic Lever: Harnessing Cloud-Native AI for Scalable Growth

Nghiem, Xuan-Hoa ORCID: https://orcid.org/0000-0003-2292-0257, Rathnasiri, Mananage Shanika Hansini, Singh, Sandeep Kumar ORCID: https://orcid.org/0000-0002-1741-7254 and Mohan Kumar, Manju Dagar (2026) Intelligent Automation as a Strategic Lever: Harnessing Cloud-Native AI for Scalable Growth. In: Automating Intelligence With Cloud-Native AI Tools. IGI Publishing. ISBN 9798337374420

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Abstract

Intelligent Automation (IA) represents a paradigm shift, evolving from routine task automation into a strategic lever for scalable growth. This chapter argues that the true potential of IA is unlocked when integrated with a cloud-native architecture. It deconstructs IA's core components-Robotic Process Automation, Machine Learning, Natural Language Processing, and Computer Vision-and demonstrates how their fusion creates cognitive, adaptive systems. The cloud-native model provides the essential fuel for this transformation, offering elastic scalability, access to sophisticated AI services, and accelerated deployment cycles. The chapter provides a comprehensive framework for formulating an IA strategy, a detailed implementation blueprint, and a discussion of critical challenges, including change management and ethical AI. Ultimately, it positions cloud-native IA as an imperative for building a resilient, agile, and future-proof enterprise.

Item Type: Book Section
Subjects: Social Sciences and humanities > Business, Management and Accounting > Management of Technology and Innovation
Depositing User: Mr. Arjun Dinesh
Date Deposited: 02 Apr 2026 16:32
Last Modified: 02 Apr 2026 16:32
Official URL: https://doi.org/10.4018/979-8-3373-7442-0.ch018
URI: https://pure.jgu.edu.in/id/eprint/11124

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