From Transactions to Transformations: A Bibliometric Study on Technology Convergence in E-Payments

Bhatt, Priyanka C., Hsu, Yu-Chun, Lai, Kuei-Kuei and Drave, Vinayak A. (2025) From Transactions to Transformations: A Bibliometric Study on Technology Convergence in E-Payments. Applied System Innovation, 8 (4): 91. pp. 1-26. ISSN 2571-5577

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Abstract

This study investigates the convergence of blockchain, artificial intelligence (AI), nearfield communication (NFC), and mobile technologies in electronic payment (e-payment) systems, proposing an innovative integrative framework to deconstruct the systemic innovations and transformative impacts driven by such technological synergy. Unlike prior research, which often focuses on single-technology adoption, this study uniquely adopts a cross-technology convergence perspective. To our knowledge, this is the first study to empirically map the multi-technology convergence landscape in e-payment using scientometric techniques. By employing bibliometric and thematic network analysis methods, the research maps the intellectual evolution and key research themes of technology convergence in e-payment systems. Findings reveal that while the integration of these technologies holds significant promise, improving transparency, scalability, and responsiveness, it also presents challenges, including interoperability barriers, privacy concerns, and regulatory complexity. Furthermore, this study highlights the potential for convergent technologies to unintentionally deepen the digital divide if not inclusively designed. The novelty of this study is threefold: (1) theoretical contribution—this study expands existing frameworks of technology adoption and digital governance by introducing an integrated perspective on cross-technology adoption and regulatory responsiveness; (2) practical relevance—it offers actionable, stakeholder-specific recommendations for policymakers, financial institutions, developers, and end-users; (3) methodological innovation—it leverages scientometric and topic modeling techniques to capture the macro-level trajectory of technology convergence, complementing traditional qualitative insights. In conclusion, this study advances the theoretical foundations of digital finance and provides forward looking policy and managerial implications, paving the way for a more secure, inclusive, and innovation-driven digital payment ecosystem.

Item Type: Article
Keywords: e-payment technology | technology convergence | scientometrics | financial inclusion | technology evolution
Subjects: Physical, Life and Health Sciences > Computer Science
Social Sciences and humanities > Social Sciences > Library and Information Science
JGU School/Centre: Jindal Global Business School
Depositing User: Mr. Luckey Pathan
Date Deposited: 03 Nov 2025 10:30
Last Modified: 03 Nov 2025 10:30
Official URL: https://doi.org/10.3390/asi8040091
URI: https://pure.jgu.edu.in/id/eprint/10317

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