Bridging digital skill gaps in the global workforce : a synthesis and conceptual framework building

Mhaske, Pravin, Bhattacharjee, Biplab, Haldar, Nivedita, Upadhyay, Parijat and Mandal, Anandadeep (2025) Bridging digital skill gaps in the global workforce : a synthesis and conceptual framework building. Research in Globalization, 11: 100311. pp. 1-11. ISSN 2590-051X

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Abstract

Industries undergoing rapid digital transformation are facing a significant global challenge: a widening gap between required and available workforce digital skills. This study identifies key determinants of this gap and develops a comprehensive conceptual framework for mitigation. The research adopted a mixed-methods strategy, integrating expert insights through interviews and a PRISMA-informed systematic review of existing literature. The findings identify critical enablers, including accessible digital infrastructure, targeted investments in skilling, inclusive policies, government-led digital literacy initiatives, industry-aligned curricula, and organizational digital maturity. In contrast, key barriers include limited access to quality educational resources, outdated curricula, high infrastructure costs, and inadequate regulatory support. Further, integrating the Resource-Based View and Technology Acceptance Model, Technology–Organization–Environment frameworks, we propose a novel conceptual model capturing organizational and individual factors influencing skill acquisition. This framework elucidates the complex dynamics driving digital skill gaps and provides actionable guidance for designing inclusive, future ready upskilling strategies. Our findings offer vital insights for researchers, HR leaders, educators, and policymakers building resilient, digitally competent workforces for Industry 4.0 and beyond.

Item Type: Article
Keywords: Digital skills | Digital skill gaps | Determinants | Digital globalization | Framework
Subjects: Social Sciences and humanities > Business, Management and Accounting > Accounting
JGU School/Centre: Jindal Global Business School
Depositing User: Mr. Luckey Pathan
Date Deposited: 30 Sep 2025 15:26
Last Modified: 30 Sep 2025 15:26
Official URL: https://doi.org/10.1016/j.resglo.2025.100311
URI: https://pure.jgu.edu.in/id/eprint/10159

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