Items where Author is "van Doorn, Sebastian"
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Roy, Sanjit K., Singh, Gaganpreet
, Hollebeek, Linda D., Shabnam, Saadia, Japutra, Arnold, van Doorn, Sebastian, Ray, Subhasis and Appio, Francesco Paolo
(2024)
Smart service value: Conceptualization, scale development, and validation in the retailing context.
Technovation, 137.
ISSN 0166-4972