Roy, Sanjit K., Singh, Gaganpreet, Sadeque, Saalem and Gruner, Richard L. (2023) Customer experience quality with social robots: Does trust matter ? Technological Forecasting and Social Change. ISSN 00401625 (In Press)

Roy, Sanjit K., Singh, Gaganpreet, Sadeque, Saalem, Harrigana, Paul and Coussement, Kristof (2023) Customer engagement with digitalized interactive platforms in retailing. Journal of Business Research, 164: 114001. pp. 1-15. ISSN 0148-2963