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Singh, Gaganpreet, Roy, Sanjit K., Apostolidis, Chrysostomos, Quaddus, Mohammed and Sadeque, Saalem (2024) Identifying the metaverse value recipe(s) affecting customer engagement and well-being in retailing. Technological Forecasting and Social Change, 210. Elsevier . ISSN 0040-1625 Available at: https://doi.org/10.1016/j.techfore.2024.123870

Roy, Sanjit K., Singh, Gaganpreet, Gruner, Richard L., Dey, Bidit L., Shabnam, Saadia, Muhammad, Syed Sardar and Quaddus, Mohammed (2023) Relationship quality in customer-service robot interactions in Industry 5.0: An analysis of value recipes. Information systems frontiers : a journal of research and innovation. Springer . ISSN 1572-9419 | 1387-3326 (In Press) Available at: https://doi.org/10.1007/s10796-023-10445-y