Bansal, Chandni ORCID: https://orcid.org/0000-0003-1193-5648 (2026) Barriers to FemTech Adoption in Emerging Digital Health Ecosystems: An ISM - MICMAC Analysis. Health Policy and Technology, 15 (9): 101290. Elsevier B.V. . ISSN 22118837 (In Press) Available at: https://doi.org/10.1016/j.hlpt.2026.101290

Bansal, Chandni ORCID: https://orcid.org/0000-0003-1193-5648, Pandey, Krishan Kumar ORCID: https://orcid.org/0000-0002-4685-4007, Goel, Rajni and Sharma, Anuj ORCID: https://orcid.org/0000-0001-6602-9285 (2026) Driving Continuous Usage Intention of AI Banking Chatbots. Journal of Computer Information Systems. pp. 1-21. Taylor & Francis . ISSN 0887-4417 Available at: https://doi.org/10.1080/08874417.2026.2619940

Bansal, Chandni (2025) AI ethics and sustainability: Accelerating paradigm shifts toward sustainable development. Journal of Strategy and Innovation, 36 (1): 200537. Elsevier B.V. . ISSN 3050-7901 Available at: https://doi.org/10.1016/j.jsinno.2025.200537

Bansal, Chandni, Pandey, Krishan Kumar, Goel, Rajni and Sharma, Anuj (2025) A PLS-SEM mediation analysis of factors influencing the adoption intention of banking chatbots. Issues in Information Systems, 26. International Association for Computer Information Systems . ISSN 1529-7314 Available at: https://doi.org/10.48009/3_iis_2025_2025_116

Bansal, Chandni, Kumar, Ajay, Dogra, Namrata, AlZohbi, Gaydaa and Prakash, Chand (2024) AI chatbots in fintech sector: A study towards technological convergence. Recent Advances in Computer Science and Communications, 18. Bentham Science Publishers B.V. . ISSN 2666-2558 Available at: https://doi.org/10.2174/01266625583254222409261037...

Bansal, Chandni, Pandey, Krishan Kumar, Goel, Rajni and Sharma, Anuj (2024) Analysis of barriers to AI banking chatbot adoption in India: An ISM and MICMAC approach. Issues In Information Systems, 25 (4). pp. 417-441. International Association for Computer Information Systems . ISSN 1529-7314 Available at: https://doi.org/10.48009/4_iis_2024_133

Bansal, Chandni, Pandey, Krishan Kumar, Goel, Rajni, Sharma, Anuj and Jangirala, Srinivas (2023) Artificial intelligence (AI) bias impacts: Classification framework for effective mitigation. Issues in Information Systems, 24 (4). pp. 367-389. International Association for Computer Information Systems . ISSN 1529-7314 Available at: https://doi.org/10.48009/4_iis_2023_127