Evaluating the effects of supply chain quality management on food firms’ performance: the mediating role of food certification and reputation

Song, Hua, Turson, Rabia and Ganguly, Anirban (2017) Evaluating the effects of supply chain quality management on food firms’ performance: the mediating role of food certification and reputation. International Journal of Operations and Production Management, 37 (10). pp. 1541-1562. ISSN 1443577

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The purpose of this paper is to identify the two kinds of supply chain quality management (SCQM) capabilities: intra-SCQM and inter-SCQM, and explore the effect of intra- and inter-food SCQM on food safety and quality, and the effect of food SCQM on domestic and export performance through food certification and corporate reputation. Secondary data on food selling or processing firms in Western China were collected to test all the hypotheses. The data were then analyzed using the statistical technique of stepwise regression and inference was drawn based on the result. Through utilizing secondary data sources, it is found that intra-SCQM promotes sales in domestics market with mediating role of corporate reputation, while the realization of overseas performance depend both on intra- and inter-SCQM with mediating role of food certification. The paper study on food supply chain quality problem, the suggested approaches can be easily realized by agro-food companies to achieve international competitiveness by implementing both intra- and inter-SCQM. Meanwhile to Chinese domestic companies, it is important to strengthen inter-SCQM and food certification in order to achieve competitive advantage. Review of literature indicated that there is a dearth of open literature that discusses food safety from the perspective of inter- and intra-organizational management. Furthermore, it was also observed that there has been no study that has taken the safety signaling perspective. The current research tires to shed some light on this important, but sparely discussed issue.

Item Type: Article
Keywords: Supply Chain Quality Management | Supply Channel to Measure
Subjects: Social Sciences and humanities > Business, Management and Accounting > General Management
JGU School/Centre: Jindal Global Business School
Depositing User: Amees Mohammad
Date Deposited: 26 Jan 2022 09:47
Last Modified: 26 Jan 2022 09:47
Official URL: https://doi.org/10.1108/IJOPM-11-2015-0666
Funders: National Natural Science Foundation of China, China
URI: https://pure.jgu.edu.in/id/eprint/862


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