Study of issues in cold chain using fuzzy environment

Arora, Madhu, Kumar, Rupesh, Garg, Chandra Prakash, Sharma, Neeraj and Sarfraz, Muddassar (2024) Study of issues in cold chain using fuzzy environment. Quality & Quantity. ISSN 0033-5177 (In Press)

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Owing to the presence of numerous issues in a developing nation like India the cold supply chain of frozen food products is not performing effectively leading to losses and wastage of food products. It therefore becomes imperative to identify and evaluate these issues. With that as an aim, this study categorized issues into seven main categories based on detailed literature review and expert interviews. DEMATEL (Decision-Making Trial and Evaluation Laboratory), AHP (Analytic Hierarchy Process), and FAHP (Fuzzy Analytic Hierarchy Process) are the multi-criteria decision-making methods applied to conduct ranking of issues in order of their criticality and importance. The results demonstrate that the infrastructural, awareness & handling practices issues are found to be the two most critical issues. Safety & Quality and Responsiveness are categorized as Influenced issues, while the other issues are Influencing issues. In order to confirm the steadiness of the rankings, sensitivity analysis was conducted. The study will help the cold chain partners understand the criticality of the issues.

Item Type: Article
Keywords: Frozen food | Cold supply chains | Fuzzy AHP | Safety and quality issues | Sustainability
Subjects: Social Sciences and humanities > Business, Management and Accounting > Strategy and Management
Social Sciences and humanities > Social Sciences > Social Sciences (General)
JGU School/Centre: Jindal Global Business School
Depositing User: Subhajit Bhattacharjee
Date Deposited: 18 May 2024 17:35
Last Modified: 18 May 2024 17:35
Official URL:


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