Predatory loan mobile apps in India: A new form of cyber psychological manipulation

Aggarwal, Vaibhav, Aggarwal, Neha, Dhingra, Barkha, Batra, Shallu and Yadav, Mahender (2024) Predatory loan mobile apps in India: A new form of cyber psychological manipulation. In: 2024 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems (ICETSIS), 28-29 January 2024, Manama, Bahrain.

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Abstract

Predatory Loan Mobile Applications charging exorbitant interest and processing charges accompanied by harsh recovery techniques are a growing menace to borrowers in India. These mobile applications are aggressively promoted on Android and iOS platforms and target gullible people, instantly promising quick and hassle-free loans. The Reserve Bank of India (RBI) is also flooded with many complaints from borrowers or their families who have fallen into a debt trap, and many even had to commit suicide. RBI is taking steps to remove such apps, but much must be done quickly. This paper aims to review the literature on predatory lending and its app. Further, it analyzes how using mobile technology such as apps affects emotional and cognitive physiology. Vulnerability and trap borrowers; steps taken by regulators; and recommendations of possible regulatory framework to curb this growing menace that can influence the financial system adversely

Item Type: Conference or Workshop Item (Paper)
Keywords: Regulators | Reviews | Psychology | Banking | Physiology | Mobile applications | Sustainable development
Subjects: Social Sciences and humanities > Economics, Econometrics and Finance > Banking and Finance
Social Sciences and humanities > Economics, Econometrics and Finance > Economics
Social Sciences and humanities > Social Sciences > Social Sciences (General)
JGU School/Centre: Jindal Global Business School
Depositing User: Subhajit Bhattacharjee
Date Deposited: 20 Mar 2024 12:02
Last Modified: 20 Mar 2024 12:02
Official URL: https://doi.org/10.1109/ICETSIS61505.2024.10459589
URI: https://pure.jgu.edu.in/id/eprint/7501

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