Risking it all in the metaverse ecosystem: Forecasting resistance towards the enterprise metaverse.

Kumar, Aman, Shankar, Amit, Shaik, Aqueeb Sohail, Jain, Girish and Malibar, Areej (2023) Risking it all in the metaverse ecosystem: Forecasting resistance towards the enterprise metaverse. Information Technology & People. ISSN 0959-3845 (In Press)

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Abstract

Purpose
This study investigates organizations' non-adoption intention towards the enterprise metaverse. The innovation resistance theory (IRT) is used as an underpinning theory to examine the impact of various risks on non-adoption intention towards the enterprise metaverse.

Design/methodology/approach
A total of 294 responses were collected to examine the proposed hypotheses. A structural equation modelling technique was used to investigate the hypotheses using SPSS AMOS and PROCESS MACRO.

Findings
The results of this study reveal that performance, security and psychological risks are significantly associated with non-adoption intention towards enterprise metaverse. Further, distrust significantly meditates the association between performance risk, social risk, technological dependence risk, security risk and psychological risk and non-adoption intention towards enterprise metaverse. Moreover, the results of moderated-mediation hypotheses indicate that the mediating effect of distrust on the association among performance risk, social risk, psychological risk and non-adoption intention towards enterprise metaverse is higher for individuals having high technostress compared to individuals having low technostress.

Originality/value
The study's findings will enrich the metaverse literature. Further, it provides a deeper understanding of enterprise metaverse adoption from a B2B perspective using the underpinnings of IRT. The study helps organizations understand the risks associated with the adoption of the enterprise metaverse.

Item Type: Article
Keywords: Metaverse |Innovation Resistance Theory |Technostress |Risks | Distrust | Enterprise Metaverse
Subjects: Social Sciences and humanities > Business, Management and Accounting > General Management
JGU School/Centre: Jindal Global Business School
Depositing User: Amees Mohammad
Date Deposited: 28 Sep 2023 05:34
Last Modified: 28 Sep 2023 05:34
Official URL: https://doi.org/10.1108/ITP-04-2023-0374
URI: https://pure.jgu.edu.in/id/eprint/6695

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