Impact of sensory perceptions on the urge to buy impulsively.

Goel, Pooja, Garg, Aashish, Sharma, Anuj and Rana, Nripendra P (2023) Impact of sensory perceptions on the urge to buy impulsively. Journal of Computer Information Systems. ISSN 0887-4417 (In Press)

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Abstract

E-commerce retailers use augmented reality (AR) based apps for product presentations. This study investigates the influence of sensory perceptions in an urge to buy impulsively (UBI). This study further examines the mediating role of emotional states in the relationship between sensory perceptions and UBI. It also examines whether involvement moderates the impact of emotional states on the UBI. Data were collected from users who have used augmented reality (AR) features in Lenskart App and purchased products at least once during the last two months. Overall, the sensory perceptions elicited by AR apps significantly influence customers’ emotional states, driving the UBI. The influence of emotional states on the UBI was also considerably moderated by product involvement. Several practical and theoretical implications for e-commerce retailers are also discussed.

Item Type: Article
Keywords: AR Apps | E-Commerce | Emotions | Impulsive Buying | Sensory
Subjects: Social Sciences and humanities > Business, Management and Accounting > General Management
JGU School/Centre: Jindal Global Business School
Depositing User: Amees Mohammad
Date Deposited: 06 Jul 2023 05:04
Last Modified: 06 Jul 2023 05:04
Official URL: https://doi.org/10.1080/08874417.2023.2224748
URI: https://pure.jgu.edu.in/id/eprint/6278

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