A multi-criteria decision making approach for selection of suppliers

Raut, Rakesh, Verma, Rakesh, Bhasin, Harshvardan and Koul, Saroj (2010) A multi-criteria decision making approach for selection of suppliers. International Journal of Management, 4 (1). pp. 57-71. ISSN 1939-7011

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In today’s global environment, supplier selection has been formulated as a multi-criteria problem to include both qualitative and quantitative factors, affecting criteria like purchase cost, quality levels, supplier risk, environmental factors, and geographical locations. Selecting the best supplier is crucial and many times there is a great need to a tradeoff between tangible and intangible factors. This paper integrates Analytic Hierarchy Process (AHP), Fuzzy AHP and Quality Function Deployment (QFD)-Fuzzy to determine the best casting industry supplier for automobile spare-parts. AHP is used to obtain the relative importance of the evaluation criteria. The QFD approach — typical to supplier selection in the house of quality (HOQ) —is used in determining the importance weights for the customer requirements. Utilizing the linguistic factor to organize criteria and sub-criteria weight, Fuzzy set are pairwise compared with QFD-Fuzzy and solved by a proposed fuzzy suitability index(FSI). The proposed method is used in the selection of suppliers using relative benchmarking (against other foundries) as well as absolute benchmarking (against an ideal foundry), which offers a tangible means by which to evaluate suppliers. In light of the heterogeneous capabilities of suppliers, the decision-makers can objectively assess each supplier interface and detect when corrective action may be necessary.

Item Type: Article
Keywords: Supplier Selection | Analytic Hierarchy Process | Quality Function Deployment | Casting Industry | Supply Chain
Subjects: Social Sciences and humanities > Business, Management and Accounting > General Management
JGU School/Centre: Jindal Global Business School
Depositing User: Amees Mohammad
Date Deposited: 01 Apr 2022 06:01
Last Modified: 01 Apr 2022 07:16
URI: https://pure.jgu.edu.in/id/eprint/2046


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