Social and environmental sustainability model on consumers’ altruism, green purchase intention, green brand loyalty and evangelism

Panda, Tapan Kumar, Kumar, Anil, Jakhar, Suresh, Luthra, Sunil, Garza-Reyes, Jose Arturo, Kazancoglu, Ipek and Nayak, Sonali Sitoshna (2020) Social and environmental sustainability model on consumers’ altruism, green purchase intention, green brand loyalty and evangelism. Journal of Cleaner Production, 243: 118575. ISSN 9596526

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Abstract

Across the globe, the awareness for environmental degradation and its harmful effects is rapidly growing. The whole world has come together to work in the direction to protect the environment. Consumers are increasingly becoming cautious towards the impact of their consumption pattern on environment and organisations can attain a competitive edge by leveraging this cautiousness by offering them green products/brands. However, it is importance for the marketers to understand that how increasing levels of sustainability awareness impacts other factors which explain pro-environmental behaviour of customers. To fill the existing gap in the current literature in this regard, the current study aims to build a structural model which includes social and environmental sustainability awareness in measuring customer altruism, buying intention, loyalty and customer evangelism.

Item Type: Article
Keywords: Social Sustainability | Environment Sustainability | Altruism | Customers’ Buying Intention | Customer Loyalty | Brand Evangelist | SEM
Subjects: Social Sciences and humanities > Business, Management and Accounting > General Management
JGU School/Centre: Jindal Global Business School
Depositing User: Amees Mohammad
Date Deposited: 14 Dec 2021 03:54
Last Modified: 18 Jan 2022 11:20
Official URL: https://doi.org/10.1016/j.jclepro.2019.118575
URI: https://pure.jgu.edu.in/id/eprint/159

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