Reimagining Mediator Communication in the Age of AI: Human-in-the-Loop AI Model Supporting Party Self-Determination

Choudhary, Ashiv ORCID: https://orcid.org/0000-0002-9954-9452 (2026) Reimagining Mediator Communication in the Age of AI: Human-in-the-Loop AI Model Supporting Party Self-Determination. In: Reimagining Mediation in a Global Context: Ethics, Power, and Emerging Paradigms in Conflict Resolution. IGI Global Scientific Publishing , Hershey. pp. 439-468. ISBN 9798337383842 Available at: https://doi.org/10.4018/979-8-3373-8382-8.ch015

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Abstract

This chapter examines how artificial intelligence (AI) can improve mediator communication to address persistent ethical and power-related challenges in mediation practice. While mediation is grounded in party self-determination, scholarship shows that this principle is often compromised, particularly in court-connected and high-volume settings involving self-represented or marginalized parties. The chapter argues that a key, but underexplored source of this gap lies in how mediators explain their role, process, and interventions. Drawing on procedural justice theory and critiques of mediation discourse, it develops a behavior-based communication framework supported by human in the loop AI model. Rather than promoting automation, AI is conceptualized as a constrained ethical support tool that enhances clarity, transparency, and cultural responsiveness while preserving human judgment and party autonomy. The chapter also proposes a context-sensitive deployment framework and illustrates the model through use cases in court referred mediations and online dispute resolution settings.

Item Type: Book Section
Subjects: Physical, Life and Health Sciences > Computer Science
Social Sciences and humanities > Social Sciences > Law and Legal Studies
Depositing User: Mr. Syed Anas Ali
Date Deposited: 22 Sep 2026 07:18
Last Modified: 22 Sep 2026 07:18
Official URL: https://doi.org/10.4018/979-8-3373-8382-8.ch015
URI: https://pure.jgu.edu.in/id/eprint/12650

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