Choudhary, Ashiv
ORCID: https://orcid.org/0000-0002-9954-9452
(2026)
Reimagining Mediator Communication in the Age of AI: Human-in-the-Loop AI Model Supporting Party Self-Determination.
In:
Reimagining Mediation in a Global Context: Ethics, Power, and Emerging Paradigms in Conflict Resolution.
IGI Global Scientific Publishing
, Hershey.
pp. 439-468.
ISBN 9798337383842
Available at: https://doi.org/10.4018/979-8-3373-8382-8.ch015
Abstract
This chapter examines how artificial intelligence (AI) can improve mediator communication to address persistent ethical and power-related challenges in mediation practice. While mediation is grounded in party self-determination, scholarship shows that this principle is often compromised, particularly in court-connected and high-volume settings involving self-represented or marginalized parties. The chapter argues that a key, but underexplored source of this gap lies in how mediators explain their role, process, and interventions. Drawing on procedural justice theory and critiques of mediation discourse, it develops a behavior-based communication framework supported by human in the loop AI model. Rather than promoting automation, AI is conceptualized as a constrained ethical support tool that enhances clarity, transparency, and cultural responsiveness while preserving human judgment and party autonomy. The chapter also proposes a context-sensitive deployment framework and illustrates the model through use cases in court referred mediations and online dispute resolution settings.
| Item Type: | Book Section |
|---|---|
| Subjects: | Physical, Life and Health Sciences > Computer Science Social Sciences and humanities > Social Sciences > Law and Legal Studies |
| Depositing User: | Mr. Syed Anas Ali |
| Date Deposited: | 22 Sep 2026 07:18 |
| Last Modified: | 22 Sep 2026 07:18 |
| Official URL: | https://doi.org/10.4018/979-8-3373-8382-8.ch015 |
| URI: | https://pure.jgu.edu.in/id/eprint/12650 |
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