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Vihari, Nitin Simha, Yadav, Mohit and Panda, Tapan Kumar (2022) Impact of soft TQM practices on employee work role performance: role of innovative work behaviour and initiative climate. TQM Journal, 34 (1). pp. 160-177. Emerald Group Publishing Ltd. . ISSN 17542731 Available at: https://doi.org/10.1108/TQM-03-2021-0092
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